Join our team as SME Growth Manager!

Yes, you can! That's our attitude towards our work, ambitions, ideas and relationships. We, at Luminor, believe that anyone has the potential to achieve big things and we encourage everyone to achieve them – professionally and personally.

Whoever you are, and whatever your role is, with Luminor you will get a once-in-a-lifetime opportunity to literally build a local banking champion.

As a growth manager you will be a part of an ambitious team which focuses on SME business segments. You will collaborate and work closely with sales teams in order to achieve set targets and the highest clients satisfaction rate but also you will contribute to various SME business development projects and initiatives.

Responsibilities:

• Actively support sales and help SME sales teams to achieve business goals by developing and improving various tools and initiatives (eg client target lists, special offers, cross- and up-sales)
• Run, develop and administer various initiatives and projects related to SME business development – in cooperation with Senior SME growth manager or independently
• Develop client management policies and reporting tools
• Act as a SME representative in marketing initiatives, campaigns and special offers development, implementation and follow-up
• Monitor SME sales process efficiency and client satisfaction and submit proposals for improvement
• Initiate, implement and overwatch cross-sale and client retention activities

Skills and experience:

• 2 years experience in business development, project management or 2 years experience in SME relationship manager position in financial institution
• Knowledge of SME banking products and bank processes
• Business and SME clients behavior understanding
• Ability to contribute to the business growth and profitability
• Ability to prioritize effectively and adapt to fast changing environment
• Strong systematical and analytical thinking
• High level of initiative and responsibility
• Good communication and presentation skills – both in written and verbal forms
• Good collaboration skills
• Local language and advanced level of English: fluent in any spoken and written communication within the range of own personal and professional experience

What We Offer:

• Flexibility. Flexible working hours, remote work and possibility to work from anywhere in EU, Iceland, Switzerland and UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders where people value challenging work together with good humour and having fun
• More vacation. Additional week of vacation available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military trainings. Therefore, Luminor offers 30 fully paid calendar days for military trainings every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after first 3 months pass in all three Baltic states as well as Health days in case of your absence due to sickness without doctor note needed
• Wellbeing. Access to tools and resources that help to feel good and be productive at work and in life
• Professional growth. Internal and external training programs, workshops, conferences, online training etc.
• Gross salary. 2800 - 4200 EUR/month, which is to be determined depending on your level of experience and competencies

Application deadline is 12th of December. We are looking for a candidate primarily already located within Baltics and please apply with your CV in English and PDF format!