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Swedish-speaking Customer Support specialist (Travel industry)
Concentrix
Swedish-speaking Customer Support specialist (Travel industry)
Concentrix
Swedish-speaking Customer Support specialist (Travel industry)
Concentrix

Swedish-speaking Customer Support specialist (Travel industry)

Concentrix

If you love the feeling of a perfectly planned out trip, this job might be just for you.

We're looking for a Swedish-speaker to be a customer service specialist for a travel company and help our customers go on the trip of a lifetime. 

But as part of our team, you will receive
💸 Monthly salary of 1900 EUR/gross
🎇 The chance to earn monthly performance bonuses up to 150 EUR
🏡 Opportunity to work hybrid after the training period 
🎾 Expenses subsidy (phone, internet, parking, sports, etc.) of 60 EUR/net per month
🥼 Extended health insurance
📈 Real growth opportunities in a big international company 


How we work is simple: We're a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries.

As a Customer Support Specialist, you will be responsible for:

  • Bringing great customer service to the customers via phone and e-mail
  • Providing accurate information about new bookings, rebookings and cancellation options for air and rail travel, hotel bookings and more
  • Finding solutions for each individual customer to ensure their journey runs smoothly 
  • Correctly documenting all processes in our clients' systems

To do great in this role, you must have at least a C1 level in Swedish and a good command of English. Other than that, we'd love for you to be passionate about great customer service and can be a flexible and dynamic addition to our team. 

We're so eager to see your application - just click apply 🎉

Our recruitment process consists of a short phone interview, an online test of the Swedish language, finally an interview and a background check. If we turn out to be a match, we'll be happy to extend you an offer to join us! 
Monthly gross salaryGross/mo Up to € 1900

Location

    Tallinn, Harjumaa, Estonia
    Maakri 19/1
  • Remote work opportunity

Time of work

  • Full-time with shifts

Languages

  •  Norwegian
  •  Swedish
Contact person
Merje Peri
3726681060
Concentrix + Webhelp is a multinational Business Process Outsourcing company that is making business more human for the worlds most exciting brands.
By choosing Concentrix + Webhelp, you will be part of a community of over 440'000 game-changers, speaking more than 95% of all languages in 70+ countries.
Join us at Webhelp you will have the opportunity to be part of a multicultural team, a fast-paced environment and a diverse pool of engaging projects for some of the most progressive brands worldwide.
More information can be found at www.webhelp.com and https://webhelpestonia.teamtailor.com/

Company websitehttps://www.webhelp.com/

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